1. Campaign Description
The “The Duck Pays You Back” campaign is promoted by Lockit 3 S.r.l., and allows customers to receive a 50% refund on their booking by posting an authentic video showing their experience at a Stow Your Bags luggage storage location.
2. How to Participate
To participate:
- Record a vertical video, minimum 30 seconds and maximum 2 minutes, while using a Stow Your Bags locker.
- The video must:
- Clearly show the duck mascot and the “Stow Your Bags” signage.
- Include active audio, and preferably on-screen captions describing the service.
- Post the video on Instagram Reels, TikTok, or YouTube Shorts:
- Your profile must be public
- Tag @stowyourbags
- Use the campaign hashtag: #QuackBack, #Stowyourbags, #Luggagestorage
- After publishing, send an email to [insert address] with:
- A direct link to the video
- The confirmation email of your booking
3. Video Requirements
The submitted video must:
- Be original and created by the user
- Be in vertical format, with active audio
- Clearly show the use of the Stow Your Bags service
- Clearly display the duck mascot and the “Stow Your Bags” logo/name
- Preferably include descriptive text overlays
The following will be excluded:
- Low-quality videos (blurry, bad audio, poor lighting)
- Videos where the brand or mascot is not clearly visible
- Content that does not meet the above criteria or misrepresents the brand
- Offensive, misleading, or defamatory content
4. Refund
- The refund amounts to 50% of the booking value, up to a maximum of €20 per customer
- Only one refund per booking is allowed
- Refunds will be issued via the same payment method used during booking, within [e.g., 10 working days] after video validation
5. Content Usage Authorization
By publishing the video and using the hashtag #QuackBack, the user:
- Declares ownership of all rights to the submitted content
- Grants Stow Your Bags the right to:
- Use, edit, adapt, republish and distribute the video on any company channel (website, social media, newsletters, online and offline advertising)
- Use it without time or geographic limits, for promotional and communication purposes
- Releases Stow Your Bags from any liability related to third-party claims over the content
6. Duration and Validity
The campaign is valid from [start date] to [end date], unless extended.
Stow Your Bags reserves the right to modify, suspend or terminate the campaign at any time.
7. Privacy (GDPR)
In accordance with Regulation (EU) 2016/679:
- Personal data provided will be processed for purposes related to the campaign and company communications
- Full privacy policy available at: [insert link]
- Users can exercise their rights by writing to: [insert DPO/privacy email]
8. Limitations and Responsibility
- Non-compliant or incomplete entries will not be eligible for refunds
- The company reserves the right to exclude false, suspicious or unsuitable content
- Users are responsible for complying with the rules of the social platforms used