Terms and Conditions Campaign "The Duck Pays You Back"
1. Campaign Description
The “The Duck Pays You Back” campaign is promoted by Lockit 3 S.r.l., and allows customers to receive a 50% refund on their booking by posting an authentic video showing their experience at a Stow Your Bags luggage storage location.
2. How to Participate
To participate:
- Record a vertical video, minimum 30 seconds and maximum 2 minutes, while using a Stow Your Bags locker.
- The video must:
- Clearly show the duck mascot and the “Stow Your Bags” signage.
- Include active audio, and preferably on-screen captions describing the service.
- Post the video on Instagram Reels, TikTok, or YouTube Shorts:
- Your profile must be public
- Tag @stowyourbags
- Use the campaign hashtag: #QuackBack, #Stowyourbags, #Luggagestorage
- After publishing, send an email to video@stowyourbags.com with:
- A direct link to the video
- The confirmation email of your booking
3. Video Requirements
The submitted video must:
- Be original and created by the user
- Be in vertical format, with active audio
- Clearly show the use of the Stow Your Bags service
- Clearly display the duck mascot and the “Stow Your Bags” logo/name
- Preferably include descriptive text overlays
The following will be excluded:
- Low-quality videos (blurry, bad audio, poor lighting)
- Videos where the brand or mascot is not clearly visible
- Content that does not meet the above criteria or misrepresents the brand
- Offensive, misleading, or defamatory content
4. Refund
- The refund amounts to 50% of the booking value, up to a maximum of €20 per customer
- Only one refund per booking is allowed
- Refunds will be issued via the same payment method used during booking, within 10 working days after video validation
5. Content Usage Authorization
By publishing the video and using the hashtag #QuackBack, the user:
- Declares ownership of all rights to the submitted content
- Grants Stow Your Bags the right to:
- Use, edit, adapt, republish and distribute the video on any company channel (website, social media, newsletters, online and offline advertising)
- Use it without time or geographic limits, for promotional and communication purposes
- Releases Stow Your Bags from any liability related to third-party claims over the content
6. Duration and Validity
The campaign is valid from 4 June 2025 to 15 July 2025, unless extended.
Stow Your Bags reserves the right to modify, suspend or terminate the campaign at any time.
7. Privacy (GDPR)
In accordance with Regulation (EU) 2016/679:
- Personal data provided will be processed for purposes related to the campaign and company communications
- Full privacy policy available at www.stowyourbags.com
- Users can exercise their rights by writing to: info@stowyourbags.com
8. Limitations and Responsibility
- Non-compliant or incomplete entries will not be eligible for refunds
- The company reserves the right to exclude false, suspicious or unsuitable content
- Users are responsible for complying with the rules of the social platforms used